September 2019 is a very sad day for the tourism sector, as one of the oldest
and the biggest company has announced its ceasing.
Thomas Cook airplanes were impounded overnight and have all been grounded. Canarian Transfer will try to give you the correct
image of the situation.
What if i have already abroad on a package holiday
We will try
to provide you in this article with the information about what will happen if
you already have a booking with Thomas Cook
these cases the Civil Aviation Authority (ATOL) will repatriate the flights.
The CAA will try to combine the dates and destinations to schedule the
repatriation of the flights will be on, or close, to your original return
flight date. This programme will be available for the next 2 weeks, until the
Sunday 6th of October.
package with flights booked on another airline, your flight will fly
normally, and you should check in at the usual time.
Note: If you
are on holiday in Lanzarote with Thomas Cook, the reps will not longer be
available to assist you. If you have booked excursions through a Thomas Cook rep, the
tickets are no longer valid- unless if it is booked through a 3rd party, then
you can call them to see if it´s still valid, then you should attempt to claim
the original price paid back from the Thomas Cook administrators.
Cook´s flights are not covered by ATOL. However, based on the information we
have, you may be able to get onto a Repatriation flights, so our suggestion is to try to do
the future flights are cancelled with no chance to claim a refund via the ABTA,
but you can try to conatact your bank. The holiday packege are protected under
the ATOL so you can claim a refund from the CAA.
booked through a travel agency, contact them as they may have more information
about your situation.