Thomas Cook has ceased trading

Thomas Cook has ceased trading

23rd September 2019 is a very sad day for the tourism sector, as one of the oldest and the biggest company has announced its ceasing.
Thomas Cook airplanes were impounded overnight and have all been grounded. Canarian Transfer will try to give you the correct image of the situation.

Thomas Cook announcement.

What if i have already abroad on a package holiday

We will try to provide you in this article with the information about what will happen if you already have a booking with Thomas Cook

Normally in these cases the Civil Aviation Authority (ATOL) will repatriate the flights. The CAA will try to combine the dates and destinations to schedule the repatriation of the flights will be on, or close, to your original return flight date. This programme will be available for the next 2 weeks, until the Sunday 6th of October.

Since we operate in Lanzarote you can check the repatriation flights here.

If you have  a different destination please follow the this link: Repatriation flights.

If your package with flights booked on another airline, your flight will fly normally, and you should check in at the usual time.

Note: If you are on holiday in Lanzarote with Thomas Cook, the reps will not longer be available to assist you. If you have booked excursions through a Thomas Cook rep, the tickets are no longer valid- unless if it is booked through a 3rd party, then you can call them to see if it´s still valid, then you should attempt to claim the original price paid back from the Thomas Cook administrators.

This is the official announcement from Twitter account of Thomas Cook.

Thomas Cook´s flights are not covered by ATOL. However, based on the information we have, you may be able to get onto a Repatriation flights, so our suggestion is to try to do so.

Also, all the future flights are cancelled with no chance to claim a refund via the ABTA, but you can try to conatact your bank. The holiday packege are protected under the ATOL so you can claim a refund from the CAA.

If you booked through a travel agency, contact them as they may have more information about your situation.

If you need a transfer to the Airport, Canarian Transfer can help you getting a shuttle transfer wherever you are, and you can contact us whenever you want